ERP Services
Smartbridge has helped clients with unique needs to successfully implement ERP systems using our global delivery model. If you are implementing an ERP, it is highly plausible that we have already encountered and solved the challenges you will be experiencing along the way. We have over 15 years of experience in implementing ERP systems and can help you succeed today.
Oracle Services
We carry a broad portfolio of Oracle services. Our ERP consultants have extensive expertise spanning the JD Edwards EnterpriseOne product suite. We possess in-depth domain knowledge and experiences that allow us to deliver cutting-edge solutions in the space of ERP, CRM, SCM, Business Intelligence, Business Integration and Infrastructure Management.
Technical implementation skills that include
- Technical project management
- Application development
- Applications integration
- Reports development and customization
- Data conversion from legacy to new systems
- 24/7 technical support capabilities (ex. EnterpriseOne SmartCNC)
- A fine-tuned package build process in multiple environments
- A well defined object promotion process
- 24/7 enterprise systems proactive monitoring and management
Business Intelligence and Data Services
A Business Intelligence solution that has pervasive use across the enterprise is hard to come by. We understand the complexities involved in delivering a truly successful Business Intelligence solution.
Whether your goal is to grow revenue or cut costs, drive strategy or unify disparate sources of data Smartbridge can help you design a solution that delivers value.
Our Business Intelligence team can deliver in all facets of Business Intelligence, Data Warehousing, and Performance Management. We focus on:
- Understanding your business and organizational structure and facilitating defined business requirements
- Custom reporting solutions and delivery mechanisms
- ETL architecture, design and development
- Performance management and dashboard solutions
- Data mining and other advanced data analysis techniques
Some client challenges we have solved are :
- Disparate data sources and siloed reporting systems that were lacking a unified view of information
- Fixing report and ETL performance issues leading to low usability
- User adoption issues related to overly complex reports/systems or the wrong delivery mechanisms
- Data quality issues and users questioning the integrity of data
- Dealing with too many reports with too little actionable information
Smartbridge integrates and consolidates stranded or isolated data stores that have proliferated in the absence of a unified enterprise approach or that have evolved with the changing business conditions, mergers and acquisitions. We offer solutions and engagements that span from the consolidation of departmental data marts to the creation of content and the collaboration of content portals.
| DW&BI Strategy Definition | Reports |
| Data and Information Strategy | Dashboards |
| Data Store Health Assessment | Analytics |
| Data Store Portfolio Analysis | Metadata and tagging |
| Enterprise Data Architecture | Documentation and Mapping |
| Database Technology Planning and Rationalization | Script and Automated Reporting |
| Consolidation and Migration |
Customer Relationship Management
There are plenty of CRM software vendors out there. There are also plenty of consultancies willing to help you implement the software. However, only Smartbridge understands that it’s not about the software, but rather, about your customers!
We work with you to understand your customers and form customer strategy before even thinking about how technology can play a role in implementing that strategy.
Smartbridge CRM expertise includes both Operational and Analytical CRM. We have implemented the following CRM solutions:
- EnterpriseOne (JDE) CRM
- SalesForce.com
- Microsoft Dynamics
Program and Project Management
It takes more than just great products and solutions to be successful in today’s world. Those solutions must be implemented and delivered on time and on budget.
At Smartbridge, project management is very important to us and we invest in our people, tools, and processes to continually evaluate and improve our project management practice.
Our methodology is based on PMI processes and tools which are adapted to technology projects.
Smartbridge tools enables projects to :
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